Delivery is guaranteed when addresses are correct and current. Heavenly Treats LLC is not responsible for incorrect shipping addresses. Shipping to physical street addresses only, we are not able to ship to P.O. BOX addresses.
Shipments to Alaska and Hawaii must be shipped via 2-day or 1-day shipping.
Shipping rates will be displayed at checkout, rates will be calculated based on shipping address and size of order. 2-day and overnight delivery are available for an additional cost.
For orders that qualify for Free Shipping, USPS Priority Mail will be used, please allow 3 to 4 business days for arrival.
Address Accuracy There will be a $15.00 fee assessed for any address corrections made by our carrier in order to ensure proper delivery of the package. Heavenly Treats LLC will not accept responsibility for incorrect or incomplete addresses. The $15.00 fee will be charged to your original form of payment. Heavenly Treats LLC will not issue a refund for packages refused by the recipient, incorrect or incomplete shipping addresses.
Shipping Policy STANDARD SHIPPING All orders placed before 12 pm CST will be processed same day and will ship to arrive within 3 business days using 3-day shipping for most destinations. Please note that due to the perishability of our product, we do not ship out on Wednesday,Thursday, Friday, Saturday or Sunday.
2-DAY SHIPPING All orders placed before 12 pm CST will be processed same day. Orders placed after 12 pm CST will be processed next business day. Please note that 2-day delivery orders placed after 12 pm on Wednesday will not be shipped until the following Monday.
OVERNIGHT SHIPPING All orders placed before 12 pm CST will be processed same day. Orders placed after 12 pm CST will be processed next business day. Please note that Overnight Shipping orders placed after 12 pm CST on Thursday will not be shipped until the following Monday.
Toffee & Toffee Cookies are shipped frozen and travel very well. We recommend freezing or refrigerating your candy upon arrival so it returns to the proper consistency before serving. Toffee & Toffee Cookies can be thawed and re-frozen any number of times without impacting the quality or taste.